Legacy · Account

Your Accountand Text Messages

Keep your details current and choose whether to get account notifications and verification codes by text. Here is exactly how it works.

For adults 21 and over. Valid government-issued ID required.

Contact us

Keeping your account details up to date

Your account works best when the information in it is accurate. If your name, email address or mobile number changes, update it so notices and codes reach you without delay.

An up-to-date mobile number matters most if you choose texts: verification codes are sent only to the number on your account.

Need a hand with a change? Get in touch with the team and we will help.

Contact us about your account

  • Account notifications

    Short messages about your account, such as a change to your details.

  • Verification codes

    One-time codes that confirm it is really you when you sign in or make a change.

Opting in to account notifications and verification codes by text

Texts are optional. When you opt in, you agree to receive account notifications and verification codes from Legacy at the mobile number on your account.

That is the full scope of what we send by text: messages about your account and codes that keep it secure. You can opt in when you add your number, and you can change your mind at any time.

Frequency varies, rates may apply, STOP and HELP replies

The plain facts about every text message you receive from us.

  1. 01

    Frequency varies

    Message frequency varies. Texts are sent when there is account activity or a code is needed.

  2. 02

    Rates may apply

    Message and data rates may apply, depending on your mobile plan.

  3. 03

    Reply STOP

    Reply STOP to opt out at any time. You will receive no further texts unless you opt in again.

  4. 04

    Reply HELP

    Reply HELP for help, or reach the team through our contact page.

Consent to texts is not a condition of any purchase. You can visit us, keep an account and do everything else without ever opting in.

For how we handle your information and the terms that apply to your account and text messages, read the Privacy Policy and Terms & Conditions.

Privacy Policy Terms & Conditions Contact us